Publications

<div><p>Industry 4.0 (I4.0) is a manufacturing paradigm revolutionising production by integrating advanced technologies, like AI, for automation and data integration. However, research in I4.0 overlooks human factors, crucial for designing systems that enhance well-being, trust, motivation, and performance. To address this, international bodies have introduced Industry 5.0, aiming to balance technological advancement with human welfare. To transition towards this vision, an understanding of current human-technology interaction is essential. Through a conceptual model aiming to understand the psychological experience of workers within their environment, we identified the studied human factors, their antecedents, consequences, and methodologies. Additionally, we explored how future research can adopt a human-centred approach in designing and implementing technology. Analysis of 67 articles showed the psychosocial dimension of human factors like AI trust, worker autonomy, motivation, and stress are underrepresented. We observed a significant disconnect between empirical and non-empirical studies in terms of theoretical frameworks, variable selection, data collection methods, and research designs. Our findings highlight the necessity for experimental, theory-driven research in human-AI interaction, using a multi-method approach including perceptual, observational, and psychophysiological measures. Lastly, we discuss the integration of these findings into managerial practice to foster workplaces that are technologically advanced yet remain empathetic to human needs.</p></div>

Drawing from the resource-based view, signaling theory, and internationalization literatures, we argue that a key intangible resource – reputation – influences the decision to engage in cross-border acquisitions (CBAs). Reputation facilitates foreign market entry by reducing the risks and costs inherent in such strategic moves, while acting to curb potentially risky decisions. Based on a longitudinal sample of 869 acquisitions conducted by European and US firms, our study confirms the inverted U-shaped relationship between a firm’s reputation and the likelihood of undertaking CBAs. We also find that international experiential knowledge moderates the relationship between reputation and the likelihood of additional CBAs. Our research contributes to the growing literature on the influence of intangible strategic resources, especially that of reputation, on foreign market entry strategies.

This article examines the influence of a job recruitment advertisement personalized with a recipient's name and photograph on the visual attention to the advertisement, the attitudes toward the advertisement and, ultimately, job-pursuit intentions. Perceived ad intrusiveness and attitudinal persuasion knowledge may function as parallel mediators of visual attention and attitude toward the advertisement, with personal privacy concerns as a moderator of this relationship. In a between-subjects eye-tracking experiment, 72 participants view an advertisement on LinkedIn that is either personalized or not personalized. Although the participants fixate on the personalized advertisement more frequently and view it longer, they do not notice it faster or return to it more frequently. Furthermore, enhanced visual attention augments perceived intrusiveness, regardless of participants' levels of privacy concern, and decreases attitudinal persuasion knowledge for those who are less concerned about privacy.

Comme le démontrent Godé et Vazquez (Godé et Vazquez, 2017), les effectifs de la Police nationale française rencontrent fréquemment des situations inattendues qui imposent des prises de décisions rapides (Godé, 2016). Les environnements big data sont susceptibles d’affecter le processus de prise de décision des policiers. La question que nous posons ici est la suivante » Comment les experts de la sécurité publique prennent-ils des décisions en environnement big data ? ». Cette recherche s’intéresse à un évènement en particulier : l’étape de contre le montre du tour de France 2017. La ville de Marseille a accueilli le 21 juillet 2017 les coureurs du Tour de France pour une étape de contre la montre : jusqu’à 300 000 personnes étaient attendues pour l’évènement. Afin de coordonner les patrouilles de Police et les différentes compagnies de C.R.S. sur le terrain, les équipes du Centre d’Information et de Commandement (C.I.C.) de la Police de Marseille ont pu s’appuyer sur de nombreuses technologies qui constituaient leur environnement big data. Cet environnement big data permet aux décideurs de repérer des situations en contexte changeant, de réévaluer des situations non familières et d’envisager des solutions de retrait pour sécuriser les actions des équipes sur le terrain.

Introduction: During the Covid-19 pandemic and the resulting visitation restrictions, digital tools were used in many nursing homes in France to allow the older adults and their relatives to maintain social contact via videoconferencing. This article adopts an interdisciplinary approach to analyze the processes that affect the use of digital technologies. Methods: Drawing on the concept of “mediation,” it seeks to shed light on how individuals embrace these tools in a relational situation. The interviews and observations undertaken among residents, their relatives, professionals, and the management head of seven nursing homes in 2021, make it possible to outline the different forms of practices and uses and to identify the factors leading to the variations observed. Results: While the key objective of these technical and technological tools is to compensate – on a functional level – for the communication problems and the isolation of individuals in order to promote residents’ “quality of life” by maintaining “social contact,” our study reveals that these tools’ uses and practices largely differ. It also shows considerable inequalities in terms of residents’ acquisition of subjective feelings of ownership of the tools. These are never attributed to isolated physical, cognitive, psychic, and social difficulties, but are influenced by specific organizational, interactional, and psychic configurations. Some of the structures analyzed revealed situations in which mediation failed, occasionally exposing the risk associated with seeking “ties at all costs,” or revealing a disturbing strangeness when residents were placed in front of screens. Some configurations, however, showed that it was possible to set up an intermediate space for the experience to unfold, which in turn opened up a space where individuals, groups, and institutions could experiment, allowing them to develop subjective feelings of ownership of this experience. Discussion: This article discusses how the configurations that failed to promote the mediation process reveal the need to assess the representations of care and assistance in the relationships between older adults, their loved ones, and nursing home professionals. Indeed, in certain situations, the use of videoconferencing, while seeking to produce a positive effect, risks displacing and increasing the effects of the “negative” associated with dependency, which may worsen individuals’ difficulties within nursing homes. The risks associated with the failure to take into account residents’ requests and consent explain why it is important to discuss how certain uses of digital tools may renew the dilemma between concerns for protection, on the one hand, and respect for autonomy on the other.

Objectif. – Les unités d’Assistance Médicale a` la Procréation (AMP) se soucient d’améliorer leurs taux de réussite en fécondation in vitro (FIV), et de re ́duire les taux d’abandon. Le sucés des FIV dépend du pronostic, des pratiques des personnels médical, paramédical et de biologie, et de l’implication du couple. Les évènements indésirables critiques sont rares, mais peuvent avoir des conséquences importantes sur les patients et les organisations. Plusieurs études indiquent que l’application des principes de fonctionnement des Organisations a` très Haute Fiabilité (OHF) a` certains secteurs de soins médicaux complexes permet de proposer des pratiques de management visant a` réduire les risques, mais aucune n’a traité spécifiquement des unités d’AMP. L’objectif de cette étude était d’appliquer les principes de fonctionnement des OHF aux unités d’AMP afin de mettre en évidence les situations critiques qui pourraient altérer la qualité de la prise en charge des patientes.Méthodes. – Deux études de cas exploratoires qualitatives, conduites sous forme d’observations ethnographiques dans 2 unités en secteur public (Antoine-Béclère, Clamart et CHU de Nantes), analysent les caractéristiques structurelles et fonctionnelles des centres en les comparant aux OHF, complétées par des entretiens spécifiques, basées sur le modèle d’OHF de Roberts et Rousseau (1989).Résultats. – La procédure de FIV comprend une succession d’étapes dont la réussite repose sur la coopération d’une chaîne d’acteurs médicaux de diverses spécialités, et avec les patientes qui doivent réaliser une partie du protocole en autonomie. Aux différents niveaux analysés, le rapprochement entre les caractéristiques de l’activité FIV des unités d’AMP et celles des OHF révèle les points critiques du processus de FIV et les différents facteurs internes et externes qui pourraient altérer la qualité de la prise en charge.Conclusion. – Les centres d’AMP font face a` une augmentation de leur activité dans un contexte budgétaire très réduit. L’augmentation de la charge de travail des personnels met en tension la transmission des informations, tend a` réduire le temps accordé pour la prise en charge relationnelle des patientes et des couples et de ́grade les conditions de travail des professionnels. Plusieurs pratiques de management sont proposées pour prévenir ces tensions.

[...]

We consider an Ornstein-Uhlenbeck process with different drift rates below and above zero. We derive an analytic expression for the density of the first time, where the process hits a given level. The passage time density is linked to the joint law of the process and its running supremum, and we also provide an analytic formula of the joint density / distribution function. Results from a numerical experiment reveal that our formulas allow to numerically evaluate the joint law and the density of the first passage time faster than a simulation based method.

Empirical research shows that there is a synergistic relationship between quality management and market orientation that promotes the creation and delivery of value, customer satisfaction, and performance (El Manzani, 2021). By calling on the theory of dynamic capabilities, the main objective of this research is to enrich the literature by studying the effect of the complementarity between quality management and proactive market orientation on radical product innovation, considering the moderating role of environmental uncertainty in this relationship. The results of a quantitative study of 130 ISO 9001 certified companies that have rolled out radical product innovations reveal that the complementarity between quality management and proactive market orientation improves radical product innovation. This synergistic effect becomes more pronounced when the level of environmental uncertainty is high.

Management involves organizing, planning, coordinating, and/or scheduling a task. Emergency medical services (EMS) are subject to organizational challenges due to their specific activity, interprofessional relations within the team and with partners inside and outside the hospital. To help meet these challenges, the French Society of Emergency Medicine (SFMU) wanted to bring together experts practicing in EMS and teaching, and research experts to propose a set of guidelines for EMS management based on data from the literature. While managers must be recognized for their medical skills, they must also develop their leadership skills through specific training. These skills will enable them to adapt their leadership style to situations and teams in order to encourage team motivation and commitment. As the interface between teams in the field, management, and institutional partners, their role should be to encourage dialogue and reassure teams. The manager’s role and resources need to be formalized with management, in particular access to information so that the manager can convey a strategic vision to teams and partners. The implementation of a project and the holding of meetings must be organized with an effective strategy. To achieve this, setting out and sharing clear objectives, operating rules, and involving staff in decision making are effective tools for limiting resistance to change and encouraging the co-construction of transformations. The development of skills through individual and group training provides the time for exchanges necessary for professionals to flourish, for motivation to be strengthened, and for shared values to be built. Certain factors are directly associated with the attractiveness of an EMS, such as the working environment, diversification of activities, and individualized career management. The organizations that put in place must ensure psychological safety and effective interprofessional collaboration to improve the quality of working life and the quality of care. Communication and crisis management must be carefully thought out and methodically organized to build an EMS in which every employee can invest and feel at home. The experts agree that managing an EMS must be an organized activity with its own tools and skills. This role must be recognized by the teams, management, and partners.